In this era of airline cut-backs, ever-changing corporate policies, changing government travel regulations, there are bound to be more foul ups – leading to increased customer complaints. Who better to respond to those issues than a mid-sized agency that can, and will, provide personalized services.
A cornerstone of our success: our proven ability to reduce costs through cost-effective personal service.
All travel management companies are comprised of the same basic “nuts and bolts” and offer essentially the same reservations, reporting and account management services. So, what makes West End Travel the right partner for your company?
Our small size
Our international/third world travel expertise
Our specialization in US flag (Fly America Act) travel
Our commitment to cost savings
Our hassle-free approach
Our service record
West End Travel is also affiliated with athletic travel, working with local area college and professional teams as well as national teams, and individual professional athletes (soccer, baseball, skiing, tennis, beach volleyball and football).
Vivianne opened West End Travel in 1981 to service corporate accounts in the Washington region. Formerly the office manager of a large D.C. law firm, she saw the need for travel agencies to improve their service for the corporate arena. West End Travel has been listed in the Washington Business Journal as one of the top women owned businesses in the metropolitan Washington area, and as one of the top volume Travel Agencies in the metropolitan area. Vivianne continues to work directly with clients to ensure they receive the best travel offerings.
In addition to being the President of West End Travel, Vivianne has also been the “travel reporter” on local DC stations, WUSA and WTTG, covering consumer and leisure travel on weekly segments and spot news. Viv continues to works closely with both networks and is often featured upon request.
Vivianne is a graduate of George Washington University and dedicated DC sports fan. She is a kidney-transplant recipient and works to promote organ donation and kidney-disease awareness.